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Five year record
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Five year record

Profit and loss account

  2004 2003 2002 2001 2000
  £m £m £m £m £m
Turnover 1,828.6 1,678.3 1,417.5 1,279.3 1,181.2
Operating profit before reorganisation costs and amortisation of goodwill 218.2 191.4 158.2 129.1 113.2
Reorganisation costs - - - - (5.0)
Amortisation of goodwill (17.4) (15.3) (12.1) (10.5) (10.0)
Operating profit after reorganisation costs and amortisation of goodwill 200.8 176.1 146.1 118.6 98.2
Profit on sale of properties - - 1.2 1.4 0.3
Net interest payable (7.6) (9 .1) (8.9) (10.7) (12.7)
Other finance (costs)/income (2.8) (4.3) (0.8) 1.2 1.6
Profit on ordinary activities before taxation 190.4 162.7 137.6 110.5 87.4
Tax on profit on ordinary activities (60.3) (53.8) (45.8) (35.5) (27.8)
Profit on ordinary activities after taxation 130.1 108.9 91.8 75.0 59.6
Return on equity1 29.3% 29.3% 29.0% 27.3% 26.5%

1 The calculation of return on equity is shown in note 33 to the financial statements.

Cash flow statement

  2004 2003 2002 2001 2000
  £m £m £m £m £m
Net cash inflow from operating activities 222.0 230.8 179.8 166.9 104.7
Net cash outflow for returns on investments and servicing of finance (8.0) (9.3) (8.3) (13.7) (10.2)
UK corporation tax paid (54.2) (50.9) (42.7) (34.7) (26.3)
Net cash outflow for capital expenditure and financial investment (65.1) (46.9) (31.6) (24.2) (32.7)
Net cash outflow for acquisitions (39.0) (72.3) (111.5) (16.1) (23.8)
Equity dividends paid (30.0) (23.7) (20.0) (17.8) (15.8)
Issue of ordinary share capital 90.6 3.5 2.8 4.9 1.1
Increase in finance leases - - (0.1) - (0.3)
Increase in debt due to issue of loan notes - - (2.0) - (6.5)
Increase/(decrease) in cash balances 116.3 31.2 (33.6) 65.3 (9.8)
Net debt at 1 January (128.5) (159.7) (126.1) (191.4) (181.6)
Net debt at 31 December (12.2) (128.5) (159.7) (126.1) (191.4)
Number of branches at 31 December 751 700 610 502 473
Average number of employees 9,385 9,199 8,497 7,892 7,576
Earnings per ordinary share (pence)
Basic 113.9p 96.5p 81.9p 67.3p 53.8p
Adjusted 129.1p 110.0p 91.6p 75.5p 65.7p
Dividend per ordinary share (pence) 30.5p 24.4p 19.5p 17.2p 15.3p

Balance sheet

  2004 2003 2002 2001 2000
  £m £m £m £m £m
Tangible fixed assets 326.3 284.7 258.2 226.4 215.8
Intangible fixed assets - goodwill 287.4 285.7 249.9 187.3 191.7
Investments 3.9 4.3 4.6 4.9 5.2
  617.6 574.7 512.7 418.6 412.7
Stocks 200.6 178.1 152.1 132.7 140.6
Debtors 287.8 265.4 250.4 215.7 211.9
Properties held for resale - 0.2 1.0 1.8 1.5
Cash at bank, in hand and deposits 116.9 33.9 30.0 37.0 9.8
Creditors: amounts falling due within one year (405.4) (400.0) (300.6) (287.4) (263.3)
Net current assets 199.9 77.6 132.9 99.8 100.5
Total assets less current liabilities 817.5 652.3 645.6 518.4 513.2
Creditors: amounts due after more than one year (65.0) (70.1) (150.3) (100.0) (150.0)
Provisions for liabilities and charges (32.2) (20.1) (14.1) (8.9) (5.7)
Pension (deficit)/asset (89.8) (85.1) (85.8) (22.7) 2.3
  630.5 477.0 395.4 386.8 359.8
Capital employed
Called up share capital 12.1 11.3 11.3 11.2 11.1
Reserves 618.4 465.7 384.1 375.6 347.6
Total equity shareholders’ funds 630.5 477.0 395.4 386.8 358.7
Minority interests - non equity - - - - 1.1
  630.5 477.0 395.4 386.8 359.8

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